publications - cases
- Mission Impossible: Confronting Childhood Malnutrition in Vietnam (2024)
- Disruption – How Minimills Beat Big Steel (2024)
- Hidden Champions: The Mid-Market Masters (2023)
- Domino's - Digital Transformation in a Legacy Industry (2022)
- Developing Entrepreneurial Leaders: Pixar's Radical Innovation Culture (2021)
- Dodging Digital Disruption: Turnaround of The Washington Post (2021)
- Mark Lund – One Surfer’s Ride (2020)
- Black Duck – Turnaround of a Software Venture (2020)
- Crystal Lagoons – Fernando Fischmann’s Journey to Invent the Perfect Lagoon (2017)
- Leaders Driving Change – Carlos Raul Yepes Jimenez at Bancolombia (2014)
- Assa Abloy Americas: From Zero to First in Twenty (2014, custom for internal use only)
- Fresenius GMO: Evolution to a Global Enterprise (2012, custom for internal use only)
- WL Gore: Culture of Innovation (2012)
- Best Buy: Merging Lean Six-Sigma with Innovation (2012)
- Hologic’s Novasure Problem (2009)
- US Automotive Retail Industry Note (2008)
- Gillie Hyde Auto Group (2008)
- Boathouse Group: The Anti-Agency Agency (2007)
- Sony PC: Entry into the US (2003)
- EMC: Rewriting Customer Service Rules (1999)
- OrderTrust Inc: One Stop Order Management Services for E-Commerce (1999)
- Carris Financial Corporation: Incentive Plan Program (1998)
- Ben & Jerry’s (A), (B) (1998)
- Note on the US Ice Cream and Frozen Dessert Industry (1998)
- Southwest Airlines (A), (B) (1998)
- Note on the US Airline Industry, Babson Industry Note
- KomTek (A), (B) and (C) (1998)
- Mongolian BBQ (1997)
- Mongols BBQ (1997)
- Bob the Chef: A Soul Food Experience (1997)
- West Coast University Student Health Services: Primary Care Clinic (1997)
- Velky Potraviny – Prague(1996)